Privacy Policy
Privacy Policy
Effective Date: January 1, 2026
Say About Us ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and services at sayabout.us.
1. Information We Collect
Account Information: Name, email address, and payment details when you create an account.
Testimonial Data: Text, video, and metadata submitted through your collection forms by your customers.
Usage Data: Pages visited, features used, browser type, IP address, and device information collected automatically.
Cookies: We use essential cookies for authentication and preferences. We use analytics cookies (Fathom Analytics) for privacy-friendly usage tracking.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process payments and manage subscriptions
- Send service-related communications
- Improve our platform and user experience
- Comply with legal obligations
3. Data Storage and Security
Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction.
4. Third-Party Services
We use the following third-party services:
- Payment Processing: Stripe for secure payment handling
- Analytics: Fathom Analytics (privacy-focused, no personal data collected)
- Video Hosting: For processing and delivering video testimonials
- Email: For transactional communications
We do not sell your personal information to third parties.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a standard format
- Opt out of non-essential communications
6. Data Retention
We retain your account data for as long as your account is active. Upon cancellation, we retain data for 30 days before permanent deletion. You may request immediate deletion by contacting us.
7. Testimonial Data Ownership
You own all testimonial data collected through your account. Your customers' testimonial content is processed on your behalf. You are responsible for obtaining appropriate consent from your customers before collecting their testimonials.
8. Children's Privacy
Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.
9. International Data Transfers
If you are accessing our service from outside our primary jurisdiction, your data may be transferred to and processed in different countries. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via email or through the platform. The "Effective Date" at the top indicates the latest revision.
11. Contact
For privacy-related questions or requests, contact us at [email protected].